I called about a $14 charge I never made. Two hours, nine transfers, three "let me get my supervisor"s — and the last agent was the SAME guy who answered first. He recognized me. He said "oh hey." OH HEY.
I'm not even mad about the $14 anymore. I'm mad that I now know the hold music has a key change at minute 38.
Filmed it, posted it, still can't believe it. The best part is what happens right at the end.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Skyward Air cancelled SKY 1182 with two hours' notice. They offered a voucher I can't use; I requested a cash refund the same day (that's what the law says for a cancellation). Five calls, three chat transcripts, zero money. Case #SKY-55-01928.
What would make it right
Refund the $1,240 to my original card. That's it. That's the whole ask.
SASkyward AirOfficial response55m
We're sorry — this should never take 63 days. We've escalated case SKY-55-01928 to our refunds team and will DM you within 24 hours with a confirmation.
— Dana · Skyward Air Customer Relations
1,284
people say this happened to them too On fire
Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Every week this community posts hundreds of rips about surprise fees — resort fees, service fees, "processing" fees. Complaining one at a time hasn't worked. So here's the fix: The Junk Fee Receipt Pledge. Businesses that sign it show the full price first. We publish who signs — and who won't.
Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Posted my rip on day 4. By day 6, 312 people said Same and NetLynx's verified team replied publicly. Tech was out on day 8, credit hit my account on day 9. Thank you, Damn Angry fam — this works.
Filmed it, posted it, still can't believe it. This went on for almost ten minutes before anyone with a name tag showed up.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Sir. We now all know about your cousin's boat, your landlord's "attitude," and your rash. I have learned more about your life than my own family's. Headphones are $9.
Filmed it, posted it, still can't believe it. Everyone around me had the exact same reaction.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Unit 4B, Millbrook Commons. Space heaters running 24/7, two kids in the house, and every ticket I open gets auto-closed as "resolved." I have the screenshots. Rent was due on the 1st and they collected it on time, though.
What would make it right
Fix the furnace this week, and credit the rent for the days without heat.
211
people say this happened to them too Heating up
Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Filmed it, posted it, still can't believe it. Everyone around me had the exact same reaction.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
Filmed it, posted it, still can't believe it. The best part is what happens right at the end.
I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.
@BufferingBrian 30m
The key change at 38 is how you know you're in too deep. I've heard it four times this year.
@CubicleRage 21m
"oh hey" is sending me (dead)