Internet Down 9 Days. Still Billed.
8.8K 5.9K Furious
Videos
See all$412 roaming bill on an "unlimited international" plan
I've contacted Zapp Mobile four times about this — phone, chat and email. Every time I get a different answer and a new reference number. I'm posting here because the private route clearly isn't working.
What would make it right
Remove the roaming charges.
ZM Zapp Mobile Official response 10h
Thanks for raising this publicly — we've pulled your account and a member of our escalations team will contact you directly today. We'll update this thread when it's fixed.
— Customer Care · Zapp Mobile
389
people say this happened to them too Heating up
Bogus roaming bill removed within 72 hours.
I've contacted Zapp Mobile four times about this — phone, chat and email. Every time I get a different answer and a new reference number. I'm posting here because the private route clearly isn't working.
What would make it right
Make it right — $412 charges dropped.
ZM Zapp Mobile Official response 2d
Thanks for raising this publicly — we've pulled your account and a member of our escalations team will contact you directly today. We'll update this thread when it's fixed.
— Customer Care · Zapp Mobile
389
people say this happened to them too Heating up
9 days without internet → 2 months free + install fee waived
Posted my rip on day 4. By day 6, 312 people said Same and NetLynx's verified team replied publicly. Tech was out on day 8, credit hit my account on day 9. Thank you, Damn Angry fam — this works.
What would make it right
Credit the outage and send a technician this week.
NL NetLynx Internet Official response 4h
Thanks for raising this publicly — we've pulled your account and a member of our escalations team will contact you directly today. We'll update this thread when it's fixed.
— Customer Care · NetLynx Internet
312
people say this happened to them too Heating up
Nine-day outage credited and install fee waived.
I've contacted NetLynx Internet four times about this — phone, chat and email. Every time I get a different answer and a new reference number. I'm posting here because the private route clearly isn't working.
What would make it right
Make it right — 2 months free.
NL NetLynx Internet Official response Oct 16
Thanks for raising this publicly — we've pulled your account and a member of our escalations team will contact you directly today. We'll update this thread when it's fixed.
— Customer Care · NetLynx Internet
312
people say this happened to them too Heating up
There's so much more.
Join free to see the full feed and add your voice.
Free forever · Post anonymously · 30 seconds