No heat for 3 weeks. Five maintenance tickets "closed" without a visit.
- Filed 10h
- 2 Company responded Waiting
- 3 In resolution Waiting
- 4 Got Even Waiting
Unit 4B, Millbrook Commons. Space heaters running 24/7, two kids in the house, and every ticket I open gets auto-closed as "resolved." I have the screenshots. Rent was due on the 1st and they collected it on time, though.
3 receipts attached — visible only to the author, moderators and the verified company.
What would make it right
Fix the furnace this week, and credit the rent for the days without heat.
Waiting on Rentwell Property Mgmt This company hasn't claimed its page yet. Every Same makes that harder to ignore.
211
people say this happened to them too Heating up
58 comments
Keep it about institutions, never individuals. No names, addresses or plates of private people.
@RefundMePlz
This comment section is the most united I've ever seen the internet.
@ThreeStarSteve
Filed a complaint about the same thing in March. Still "under review."
@MamaBearMad
Ha! Accurate.
@MamaBearMad
Hit Same. Happened to me twice this year.
@OverheadBinBully
I used to work there. This is policy, not a one-off. Keep pushing.
@CubicleRage
Got your back. Post the receipts if you can.
@TowedAgain
Following for the update.
@SaltyTraveler42
The audacity is truly unmatched.
@ChefsKissNot
Pro tip: ask for the case number in writing every single time. It changes the whole conversation.
@TowedAgain
Exactly this.
@DMVSurvivor
Update us when they respond! Following this one.