47 Minutes on Hold. Then They Hung Up.
20K 11K Furious
@HoldMusicHostage
Professional hold-music listener. Amateur refund chaser.
- Founding member
Transferred 9 times. The 9th person was the 1st person.
I called about a $14 charge I never made. Two hours, nine transfers, three "let me get my supervisor"s — and the last agent was the SAME guy who answered first. He recognized me. He said "oh hey." OH HEY.
I'm not even mad about the $14 anymore. I'm mad that I now know the hold music has a key change at minute 38.
9.3K
4.2K said Same
@BufferingBrian 30m
The key change at 38 is how you know you're in too deep. I've heard it four times this year.
@CubicleRage 21m
"oh hey" is sending me (dead)