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Rips, complaints, wins and causes — everything the community is mad about right now.

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Furious

Transferred 9 times. The 9th person was the 1st person.

I called about a $14 charge I never made. Two hours, nine transfers, three "let me get my supervisor"s — and the last agent was the SAME guy who answered first. He recognized me. He said "oh hey." OH HEY.

I'm not even mad about the $14 anymore. I'm mad that I now know the hold music has a key change at minute 38.

9.3K 4.2K said Same 386 comments · 48K views

@BufferingBrian 30m

The key change at 38 is how you know you're in too deep. I've heard it four times this year.

@CubicleRage 21m

"oh hey" is sending me (dead)

View all 386 comments
Irritated

My Dog vs. the Driver Who Throws Packages

Caught on the doorbell cam: third "fragile" box this month launched over my fence. My dog has officially had enough. Sound ON.

1:11 Play video

About ParcelPronto

112K 12K said Same 4.6K comments · 1.9M views

@PetPeeveQueen 5h

The dog's side-eye at 0:42 is the most justified anger I've ever seen.

@NoReceiptNeeded 3h

Same driver hit my porch light. Same company. Filing a complaint now.

View all 4,634 comments
Company responded

Flight cancelled 2 hours before departure. Refund "processing" for 63 days.

Skyward Air cancelled SKY 1182 with two hours' notice. They offered a voucher I can't use; I requested a cash refund the same day (that's what the law says for a cancellation). Five calls, three chat transcripts, zero money. Case #SKY-55-01928.

What would make it right

Refund the $1,240 to my original card. That's it. That's the whole ask.

Skyward Air Official response 55m

We're sorry — this should never take 63 days. We've escalated case SKY-55-01928 to our refunds team and will DM you within 24 hours with a confirmation.

— Dana · Skyward Air Customer Relations

1,284 people say this happened to them too On fire
212
Mad

They called this the "Deluxe Breakfast Experience." $38.

Grand Vista resort, day 3. I have never been more insulted by a waffle.

View photo: They called this the "Deluxe Breakfast Experience." $38.

About Grand Vista Hotels

10K 1.2K said Same 274 comments · 61K views

@ChefsKissNot 3h

As a cook: that waffle was frozen in a previous administration.

@SaltyTraveler42 2h

Same hotel last spring. The "deluxe" is the plastic fork.

View all 274 comments

Your "convenience fee" isn't convenient. Let's make them print it up front.

Every week this community posts hundreds of rips about surprise fees — resort fees, service fees, "processing" fees. Complaining one at a time hasn't worked. So here's the fix: The Junk Fee Receipt Pledge. Businesses that sign it show the full price first. We publish who signs — and who won't.

The solution

The Junk Fee Receipt Pledge

6,412 of 10,000 backers 64%

See the plan
18K 9.9K said Same 518 comments

Got Even resolved in 9 days

Got Even

9 days without internet → 2 months free + install fee waived

  1. Day 1 · Outage
  2. Day 4 · Posted
  3. Day 6 · Company responded
  4. Day 9 · Got Even

Posted my rip on day 4. By day 6, 312 people said Same and NetLynx's verified team replied publicly. Tech was out on day 8, credit hit my account on day 9. Thank you, Damn Angry fam — this works.

3.5K 312 said Same 96 comments
Irritated

Speakerphone in the doctor's waiting room. For 25 minutes.

Sir. We now all know about your cousin's boat, your landlord's "attitude," and your rash. I have learned more about your life than my own family's. Headphones are $9.

13K 5.1K said Same 640 comments · 88K views

@DMVSurvivor 6h

The rash detail is what pushed this into a 5-star rip.

@MamaBearMad 6h

Every. Single. Pharmacy. Line.

View all 640 comments
Open

No heat for 3 weeks. Five maintenance tickets "closed" without a visit.

Unit 4B, Millbrook Commons. Space heaters running 24/7, two kids in the house, and every ticket I open gets auto-closed as "resolved." I have the screenshots. Rent was due on the 1st and they collected it on time, though.

What would make it right

Fix the furnace this week, and credit the rent for the days without heat.

211 people say this happened to them too Heating up
58
Furious

Gate Moved 4 Times in 1 Hour. I Have Questions.

Filmed it, posted it, still can't believe it. The best part is what happens right at the end.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

0:58 Play video
21K 9.9K said Same 1K comments · 410K views
View all 1,000 comments
Furious

47 Minutes on Hold. Then They Hung Up.

Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

2:06 Play video
37K 20K said Same 1.3K comments · 540K views
View all 1,317 comments
Furious

Airline Passenger Loses It Over "Tiny" Seat

Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

1:24 Play video
47K 8.9K said Same 2.9K comments · 1.2M views
View all 2,927 comments
Furious

Guy Steals the Spot I Waited 10 Minutes For

Filmed it, posted it, still can't believe it. This went on for almost ten minutes before anyone with a name tag showed up.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

0:47 Play video
84K 18K said Same 6.3K comments · 2.6M views
View all 6,341 comments
Mad

Customer Service Bot Loop: A Horror Story

Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

2:41 Play video
58K 22K said Same 2.7K comments · 1.1M views
View all 2,683 comments
DAMN ANGRY

Parking Lot Meltdown Over a Handicap Space

Filmed it, posted it, still can't believe it. Everyone around me had the exact same reaction.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

1:59 Play video
61K 12K said Same 5.1K comments · 2.1M views
View all 5,122 comments

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