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Customer Service Bot Loop: A Horror Story

@BufferingBrian 46K followers

1,100,000 views 12h Customer Service From Hell Mad

Filmed it, posted it, still can't believe it. I asked politely three times first. You can hear it in the background.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

Happened to you too? Let it rip — share your own story. Anonymous if you want.

2,683 comments

Keep it about institutions, never individuals. No names, addresses or plates of private people.

  • @PetPeeveQueen

    Hit Same. Happened to me twice this year.

  • @SaltyTraveler42

    The fact that you stayed calm this long deserves an award.

  • @MamaBearMad

    This is exactly why I stopped giving them my money. Same thing happened to my sister last month.

  • @GotEvenGreg

    This comment section is the most united I've ever seen the internet.

  • @DMVSurvivor

    I used to work there. This is policy, not a one-off. Keep pushing.

  • @HoldMusicHostage

    Filed a complaint about the same thing in March. Still "under review."

  • @ThreeStarSteve

    Somebody in management needs to see this.

  • @CubicleRage

    Pro tip: ask for the case number in writing every single time. It changes the whole conversation.

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