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Got Even resolved in 64 days

Got Even Travel Nightmares Case DA-436765

Cancelled-flight refund paid after the post hit 1,284 Sames.

  1. Filed Aug 22
  2. Company responded Aug 22
  3. In resolution Aug 23
  4. Got Even Waiting

I've contacted Skyward Air four times about this — phone, chat and email. Every time I get a different answer and a new reference number. I'm posting here because the private route clearly isn't working.

3 receipts attached — visible only to the author, moderators and the verified company.
What would make it right

Make it right — $1,240 refunded.

Outcome confirmed by the author

$1,240 refunded

Skyward Air Official response Aug 22

Thanks for raising this publicly — we've pulled your account and a member of our escalations team will contact you directly today. We'll update this thread when it's fixed.

— Customer Care · Skyward Air

1,284 people say this happened to them too On fire

214 comments

Keep it about institutions, never individuals. No names, addresses or plates of private people.

  • @BufferingBrian

    I laughed, then I got mad, then I laughed again.

  • @LateFeeLarry

    This is exactly why I stopped giving them my money. Same thing happened to my sister last month.

  • @DriveThruDave

    Got your back. Post the receipts if you can.

  • @RefundMePlz Author

    I used to work there. This is policy, not a one-off. Keep pushing.

    • @CubicleRage

      Screenshot everything. Trust me.

  • @NoReceiptNeeded

    The audacity is truly unmatched.

  • @OverheadBinBully

    Somebody in management needs to see this.

  • @RoadWarriorRita

    Update us when they respond! Following this one.

  • @ChefsKissNot

    The fact that you stayed calm this long deserves an award.

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