47 Minutes on Hold. Then They Hung Up.
20K 11K Furious
Videos
See all-
-
Customer Service Bot Loop: A Horror Story
22K 20K Mad
-
Manager Says "That's Policy" 14 Times
9.3K 8.1K Furious
Transferred 9 times. The 9th person was the 1st person.
I called about a $14 charge I never made. Two hours, nine transfers, three "let me get my supervisor"s — and the last agent was the SAME guy who answered first. He recognized me. He said "oh hey." OH HEY.
I'm not even mad about the $14 anymore. I'm mad that I now know the hold music has a key change at minute 38.
9.3K
4.2K said Same
Storm-damage claim denied — adjuster never came out
I've contacted Ironclad Insurance four times about this — phone, chat and email. Every time I get a different answer and a new reference number. I'm posting here because the private route clearly isn't working.
What would make it right
Send an adjuster and review the claim properly.
1,031
people say this happened to them too On fire
There's so much more.
Join free to see the full feed and add your voice.
Free forever · Post anonymously · 30 seconds
@BufferingBrian 30m
The key change at 38 is how you know you're in too deep. I've heard it four times this year.
@CubicleRage 21m
"oh hey" is sending me (dead)