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Manager Says "That's Policy" 14 Times

@NoReceiptNeeded 79K followers

380,000 views 1d Customer Service From Hell Furious

Filmed it, posted it, still can't believe it. Everyone around me had the exact same reaction.

I'm sharing this because if it happened to me, it's happening to other people too. If you've been through the same thing, hit Same — let's see how many of us there are.

Happened to you too? Let it rip — share your own story. Anonymous if you want.

927 comments

Keep it about institutions, never individuals. No names, addresses or plates of private people.

  • @TenantTina

    Got your back. Post the receipts if you can.

  • @TowedAgain

    I laughed, then I got mad, then I laughed again.

  • @RoadWarriorRita

    Somebody in management needs to see this.

  • @OverheadBinBully

    This comment section is the most united I've ever seen the internet.

  • @LateFeeLarry

    Pro tip: ask for the case number in writing every single time. It changes the whole conversation.

  • @NoReceiptNeeded Author

    This is exactly why I stopped giving them my money. Same thing happened to my sister last month.

  • @DriveThruDave

    The fact that you stayed calm this long deserves an award.

  • @BufferingBrian

    I used to work there. This is policy, not a one-off. Keep pushing.

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