Solutions
Backing open
The Junk Fee Receipt Pledge
- The problem
- The same complaint keeps showing up — hundreds of times a month — and nothing changes.
- The fix
- Get the companies responsible to sign a public commitment, then track who keeps it.
6,412 of 10,000 backers64%
Backing open
Public scorecard
- The problem
- People can't tell which companies are actually fixing it.
- The fix
- Publish a monthly scorecard ranked by real resolution data from Damn Angry complaints.
1,808 of 2,000 backers90%
Goal reached
Template letters
- The problem
- Most people don't know what to ask for, or who to send it to.
- The fix
- Write plain-English letters members can send in one click — to companies and regulators.
500 of 500 backers100%